No way to catch up with Amazon in near future - Anonymous employee Rakuten Employee Review

1.0
Jul 13, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Biggest EC company in Japan. Strong ECO system model, business model including financial banking, Credit Card, travel, EC, anything you call. Free Cafeteria is very delicious.

Cons

Old management system, organization architecture and company culture. Miserable project and IT service management system and policy. Basically the high level leader have no idea what to do except say YES to CEO on everything.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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