If I had know more, I wouldn't have taken the position - Anonymous employee Rakuten Employee Review

1.0
May 30, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working a 9 - 5 day is accepted, so it's an easy job if all you want is a check. The fact that they are still in business is a surprising pro.

Cons

Surprisingly slow pace with a lack of technological vision for a dot-com/e-tailer. There is also a surprising amount of resistance to change and an aire of apathy which belongs more in a government institution than the supposedly fast paced environment I thought it would be.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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