Management needs to improve. - Anonymous employee Rakuten Employee Review

2.0
May 20, 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Casual workplace - Working level team members make the day bearable - Hardworking teams

Cons

- Micromanagement from senior management (tech) - Long nights - Negative environment when dealing with management in tech - Employees are under appreciated

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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