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      Rakuten

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      Rakuten reviews

      Greatness - Member Service Representative Rakuten Employee Review

      5.0
      Apr 30, 2017
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      *Great place to work *Supplies food *No drama *Supervisors don't suck ( as far as I know)

      Cons

      * I cannot think of any at the moment sooooo maybe I'll be petty and say I've been requesting apple juice for weeks yet no apple juice lol

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      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1.0
      Jul 6, 2026
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Free food, benefits are good

      Cons

      Pay was so bad. The management was awful.

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