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      Rakuten

      Engaged employer

      Rakuten reviews

      Great place to work! - Member Service Representative Rakuten Employee Review

      5.0
      Apr 28, 2017
      Member service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      - Awesome Coworkers - Fun Environment - Benefits - Perks - Helpful leads & supervisors - Easy to learn the job - Opportunities to move up in company

      Cons

      In my opinion, there are none!

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 22, 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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