Select your department carefully if you want fairness - Software Engineer Rakuten Employee Review

1.0
Mar 23, 2017
Recommend
CEO approval
Business outlook

Pros

Free Food Diversity; Lots of good people.

Cons

・HR will not be helpful at all, so don't go back to them for anything other than documents; They are not there to help you fix your working environment or give you advice and if they do, the only advice they'll give you is: "Talk to your manager" who you can't talk to which is why you spoke to HR in the first place; Go figure. ・Englishnization is a hoax. People won't bother to use English, and to be honest a high TOEIC score is the only thing that some people get (Which does not imply that they can speak the language properly). ・The company is huge, so get used to people you know passing you by as if you don't exist just because they're too busy to say hi. ・Not worth your time; Look somewhere else. ・Note: Avoid these following branches for they are Japanese to the core: 1- Rakuten Bank. 2- Rakuten Card. 3- Rakteun Edy. 4- Advertising. 5- Rakuten Insurance Company. ・Archaic frameworks that have not been updated for God knows how many years. ・Don't try making any suggestions, this is Not a democracy.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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