A roller coaster, fun & intense at times. - Anonymous employee Rakuten Employee Review

4.0
Nov 16, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture, the people are a ton of fun. You can learn a lot from everyone as long as you take the time to ask questions and get to know them. It's an open community and everyone is friendly. Also, it's a pretty cool company.

Cons

Disorganization, sometimes major lack of communication. I do believe this is slowly improving, it's really up to the individuals and teams to figure things out for themselves.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

See reviews by: Helpful|Rating|Date|All