Positive experience - Anonymous employee Rakuten Employee Review

4.0
Nov 8, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Young company culture - Great benefits package - Very transparent at high level - Great place to engage with large retail clients - excellent for developing client relationship skills - very open to work/life balance

Cons

- salary is not at competitive as it could be - some higher level new hires need to be trained by lower level employees

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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