FreeCause is a good company to learn new skills and info about the online space - Anonymous employee Rakuten Employee Review

3.0
Oct 20, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Its a good environment to learn new skills because you're free to work with other teams and to jump into meetings to find out about whats going on within the company. There's also a stocked kitchen, free coffee, catered lunch once a week, and fun company outings once a month.

Cons

Its kind of hard to move up promotion wise and hard to move within the company. Seems like there is some favoritism when it comes to praise and recognition.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

3.0
Jan 28, 2026
Recommend
CEO approval
Business outlook

Pros

The company offers great benefits and perks, and the overall work culture can be fun and social. When I first joined, it felt like a positive place to work and a good environment to learn. It’s a solid company to start your career, especially if you’re early on and want exposure to the role.

Cons

While the experience started off strong, there was very little room for growth long term. Opportunities were not distributed equally across the team, and favoritism was noticeable at times. The same individuals were consistently praised for simply doing their jobs, while others’ contributions were rarely acknowledged. The team culture could feel very cliquey, and if you weren’t part of the “favorites,” it was difficult to be recognized or considered for new opportunities. Although leadership often spoke about internal growth and mobility, in reality those opportunities felt extremely limited. Once you’re placed on a team, it’s very hard to move into something new or grow beyond that role. This is a good place to start your career and gain experience, but not a place I would recommend staying long term. If you’re looking for growth, development, and mobility within the company, you may find yourself feeling stuck.

3
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