Account Executive - Account Executive Rakuten Employee Review

2.0
Aug 10, 2016
Recommend
CEO approval
Business outlook

Pros

Big company to work for where you can definitely encounter a different culture and a lot of Japanese colleagues. Actually pretty diversified company and people are generally friendly and welcoming. You can also enjoy free Japanese classes and some other cool benefits.

Cons

-No real growth with the company -Top Management is not the best -Lack of real talent at all levels -Communication is a major problem, it doesn't go both ways instead it only goes from top to bottom -Company culture is very Japanese, they have a mandatory weekly Asakai that is a waste of time. They are very specific about you getting to the office at 9:00am sharp even if you never leave at 6:00pm sharp. The office is dead boring and does feel like a military base so if you are used to a Western work culture DO take this into consideration as you won't be happy at Rakuten

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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