FreeCause is like working for an exciting start-up yet having the safety net of a large company. - Anonymous employee Rakuten Employee Review

5.0
Sep 2, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food and drinks 24/7; very casual attire; mid-day break for gym,errands; start-up environment; flat organization; fast growth; smart people; monthly company events; fun Holiday parties; $500 Employee of the Quarter; big year-end bonuses; good benefits; tuition reimbursement; big plasma screen in lounge; exciting clients

Cons

pressure to be profitable every month even though we are targeted for early stage, fast growth; we need to hire ahead of the growth curve

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5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

Cons

There were no cons while I was there

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