Too Many Other Jobs - Business Development Rakuten Employee Review

3.0
Dec 21, 2025
Recommend
CEO approval
Business outlook

Pros

Since many tasks fall outside the scope of the Job Description (JD), there are opportunities to learn a wide variety of things. Because everyone is dedicated to their duties and KPIs, it is easy to involve other departments when working on company-wide missions.

Cons

It is quite common for completely unrelated tasks to account for roughly 40 % 40% of the workload. It is not an environment where one can proactively build their own career path. There is a strong bias toward short-term KPIs, resulting in weak strategic thinking regarding mid-to-long-term goals and data-driven decision-making.

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

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