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      RCN

      Now known as Astound Broadband

      Is this your company?

      RCN reviews

      Alright but no advancement - Customer Care Advocate RCN Employee Review

      3.0
      Oct 7, 2017
      Customer care advocate
      Recommend
      CEO approval
      Business outlook

      Pros

      Overtime and incentives. Good pay for the area. Very understanding about weather. Always provided pot lucks and food. Good freebies.

      Cons

      Favoritism. Very picky. Almost never passed the phone audit standards. Management picks favorites and that is how they choose who advances.

      Explore other reviews about RCN

      5.0
      Jan 22, 2025
      Senior network engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      We take care of each other

      Cons

      Low pay and growth can be slow

      4.0
      Aug 4, 2025
      Technical trainer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to learn and network with other employees in other departments.

      Cons

      I prefer Fios services to Cable.

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