Does RCN pay their employees well?

According to anonymously submitted Glassdoor reviews, RCN employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at RCN. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RCN?

64% of RCN employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RCN 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at RCN?

Direct Sales Representative (12) , Customer Service Representative (10) , Customer Care Advocate (6) , Customer Service (5) , Manager (4) , Sales Representative (4) , Account Executive (3) , Account Manager (3) , Business Services (2) , CST II (2) , Cst (2) , Customer Satisfaction Technician (2) , Customer Service Representative (CSR) (2) , Sales (2) , Senior Network Engineer (2)

What are the pros of working at RCN according to real employee reviews?

"Benefits are good." ((in 25 reviews)); "Some good people there to work with." ((in 10 reviews)); "Pay is good and they take you out Atleast once a month." ((in 8 reviews)); "Good training." ((in 8 reviews)); "Good management." ((in 7 reviews))

What are the cons of working at RCN according to real employee reviews?

"Long hours and pay is mediocre" ((in 4 reviews)); "No work life Balance" ((in 4 reviews)); "Everyone bickers, lot's of favoritism from leadership and lack of knowledge gets out customers upset." ((in 4 reviews)); "Low salary and management not very helpful" ((in 3 reviews))

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RCN

Now known as Astound Broadband

RCN Reviews

3.6

64% would recommend to a friend

(185 total reviews)

Jim Holanda

76% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.6

Compensation and benefits

3.5

Culture and values

3.4

Work/Life balance

3.3

Senior management

3.3

Career opportunities

RCN has an employee rating of 3.6 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The RCN employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

4.0

Aug 4, 2025

My boss has blue hair

Technical trainer

Recommend

CEO approval

Business outlook

Pros

Great place to learn and network with other employees in other departments.

Cons

I prefer Fios services to Cable.

5.0

Jan 22, 2025

Family Vide

Senior network engineer

Recommend

CEO approval

Business outlook

Pros

We take care of each other

Cons

Low pay and growth can be slow

3.0

Dec 30, 2024

Okay place

Dispatch

Recommend

CEO approval

Business outlook

Pros

Depending on your location there are places to in the company to advance

Cons

Management can be questionable. Not even malicious, just inconsistent and moronic.

Viewing 1 - 3 of 185 Reviews

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