Culture Change after Lakewood Acquisition - Anonymous employee Qualtrics Employee Review

4.0
Mar 3, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team, fair compensation, great benefits and perks!

Cons

Ever since Qualtrics was acquired by Silverlake there are basically no more promotions, the company let go 23% of its employees and went full DOGE to save money, which was surely needed to some extent. Company has hired some new senior executives who are rather cutthroat and made tough changes that changed the company culture negatively. Qualtrics has lost much of its original charm unfortunately.

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Qualtrics Response
1y
I appreciate that you took time to leave a review. Thank you. The team, the benefits & comp - they're all such solid parts of the Qualtrics experience and I'm glad to hear you feel similarly. Qualtrics is going through a transformational time - which, while exciting, comes with some change. Focusing on getting those changes right - for the team and our customers - is what keeps us grounded while we move rapidly as an organization.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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