Qualtrics Reviews

Updated Aug 1, 2020

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3.8
70%
Recommend to a Friend
86%
Approve of CEO
Qualtrics CEO  Ryan Smith
Ryan Smith
484 Ratings
Pros
  • "Our office is amazing (free food, dog friendly, huge lawn/garden to work in(in 74 reviews)

  • "Great people, the company really listen to their employees and the benefits are hard to beat(in 49 reviews)

Cons
  • "Some internal processes can be frustrating (growing pains of fast moving company)(in 35 reviews)

  • "Culture of Provo is not ideal for transplants(in 27 reviews)

More Pros and Cons
  1. Helpful (2)

    "Great Company!"

    5.0
    Current Employee - Account Executive in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualtrics full-time for more than a year

    Pros

    Qualtrics has great leadership from top to bottom which fosters a very positive working environment. Employee engagement is at the heart of their core values, so employee feedback is highly encouraged and acted on. Anyone looking for a software sales role, Qualtrics should be top of mind. Great compensation package and everything that comes with it. For a company that has grown so quickly, the products have remained industry-leading.

    Cons

    A fast-growing software company will always have some day to day challenges, but nothing out of the ordinary. Qualtrics is very metrics-driven but that is very transparent from the interview process.

    Continue reading
  2. Helpful (2)

    "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualtrics full-time for less than a year

    Pros

    Great management - they really care! Above pay for typical mid market roles in Toronto Huge room for growth - company is growing rapidly Work hard play hard culture

    Cons

    Technical product Many processes to learn


  3. COVID-19

    "AE - Employee Experience"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AE - Employee Experience in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualtrics full-time for more than a year

    Pros

    There are so many great things about Qualtrics/ SAP. 1) people always talk about good culture but until I started at Qualtrics I never really knew what a great culture was. 2) being able to speak your mind is great! Qualtrics accepts you for who you are and does not expect you to become more like them. Love it! 3) pay and benefits just keep getting better. Even during COVID-19 things have become better!

    Cons

    Promoting is very difficult. The bar is set high.

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  4. "Overall a great place to work!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Sourcer in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualtrics full-time for more than a year

    Pros

    -Good work life balance -Strong collaboration across teams -Catered lunches, lots of snacks and free drinks -Fun company culture

    Cons

    Sometimes there are communication gaps across teams, and it'd be nice to have more structured processes in writing.

  5. Helpful (1)

    "There was a golden time to join"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer II in Provo, UT
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at Qualtrics full-time for more than 5 years

    Pros

    They are always trying to lead (follow?) the FAANG companies with policies some times we come out with it on our own other times it feels like they are just following the crowd. I've enjoyed working and interacting with the majority of the engineers so people have been great. Learned a lot we were constantly doing more bleeding edge stuff before being acquired after the acquisition there seemed to be more focus on integrating with SAP. Talk about going IPO again and being independent of SAP has things up in the air on priorities.

    Cons

    Management is still green horned and is learning. They are hiring more seasoned managers now and it looks positive at least 1 or 2 levels above team managers. The promotion process is broken it's constantly changing and in the beginning it was more of who you socialized with or what big project you showed to higher-ups. Many people worked 6+ years before even being considered for promotion with quite a few making large important changes that allowed the company to move faster or be more stable. The stock was a wash, we drank the kool-aid from what was being sold yet with only a little more than 100 people have been here longer than myself it wasn't fully worth it. It would have been better to leave after 2 years to get a higher paying job than stick it out for the money. I stuck around as I was learning so many new things and got to dabble in so many different forms of tech.

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  6. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Qualtrics full-time for more than 5 years

    Pros

    People and benefits. Great office too

    Cons

    Not very much, was great

  7. "As with most companies, experience largely depends on the team"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer II in Seattle, WA
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Qualtrics full-time for more than 3 years

    Pros

    • Feels like the typical software dev experience in Seattle, without being as stressful as some place like Amazon • Growing extremely fast, lots of opportunity to impress people • Lots of great people to work with who transplanted over from FAANG or FAANG-adjacent companies

    Cons

    • SAP buyout makes the company culture more corporate-y • If you're team is in the spotlight or is super client-facing, there can be a bit of a grind sometimes

  8. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Manager 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Qualtrics full-time

    Pros

    Adequate time to complete project

    Cons

    Payscale slightly lower than expected

  9. "Great Place to Work !!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Talent Acquisition Specialist in Tokyo
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Qualtrics full-time for less than a year

    Pros

    Amazing Company Culture filled with awesome people. The company really cares about their employees and your ideas are always heard.

    Cons

    A little too Scrappy but in a good way most of the time.

    Continue reading
  10. "Helped structure deals internally with various sales teams."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Deal Support Specialist in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Qualtrics part-time for less than a year

    Pros

    Management was fantastic and culture was amazing.

    Cons

    Training programs could be better

Found 679 reviews