Once Was Great - Now Toxic and Vile! - Senior Sales Leader Qualtrics Employee Review

1.0
Sep 25, 2023
Recommend
CEO approval
Business outlook

Pros

Years ago this was a great company with a great culture. The technology was market leading and it was in hyper growth mode. The people were smart and the leadership team wanted the best for the employees. It was a market leading product creating a new category called Experience Management (XM) and was on the way to doing so. Generous benefits and conditions along with good career development opportunities.

Cons

It is now a toxic culture and very vile. All the smart people are leaving and the others are waiting to see if they will be layed off or not. The ownership and executive leadership are clueless and because of such poor strategic decisions the technology is now not even in the leaders quadrants. Its a company in decline and it will take years to recover. The execs blame everyone but themselves for the situation they are in and have created. The market has moved on from seeing the value in Experience Management so it is now just a commodity. Best years are way behind this company.

Explore other reviews about Qualtrics

5.0
May 15, 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

1.0
Jun 18, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

2
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