Sep 11, 2018
Qualtrics Response
7yThank you for the review. We appreciate feedback and are always looking to improve.
Enterprise Customer Success Manager - Enterprise Customer Success Manager Qualtrics Employee Review
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5.0
May 15, 2026
Current employee, more than 5 years
Salt Lake City, UT
Recommend
CEO approval
Business outlook
Pros
Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.
Cons
A lot of change can be frustrating at times, but necessary
1.0
Jun 18, 2026
Anonymous employee
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Free lunch and that’s everything
Cons
* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!
1