Flexible hours and supportive teammates, but leadership disconnect and poor management culture - Anonymous employee Quadient Employee Review

2.0
Jun 23, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible working hours allow for good work-life balance Many colleagues are friendly, supportive, and collaborative

Cons

Business strategy often lacks alignment with local market needs Some senior management show poor leadership behavior, including delayed decision and lack of accountability Instances where employees are unfairly blamed or unsupported during challenges

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Quadient Response
11mo
Thank you for taking the time to share your feedback. We’re pleased to hear that flexible working hours and supportive, collaborative team environment have had a positive impact on your experience as these are core to our culture of belonging together. We also appreciate your perspective on the challenges you've mentioned. We understand the importance of aligning our strategies with local market needs and are working toward empowering regional teams with greater decision-making authority. We are committed to building a culture grounded in accountability and respect across all levels of the organization. Your input is valuable and helps us continue leading the way in creating a workplace where every voice matters.

Explore other reviews about Quadient

5.0
May 14, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and great people.

Cons

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Quadient Response
5d
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
2.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Manager Flexible work hours Other sales members

Cons

The company itself isn’t performing. Nothing works and heavily rely on your analyst. They won’t fully train AE’s on software solutions. analysts or at least mine was absolutely terrible. She would continue to overpromise and under deliver on almost every call. Investments into parcel lockers and softwares are not panning out. If you look at financials, they continue to refinance their debt, which in most situations is never good. They recently bought out their competition in parcel lockers but will have to take on their customer agreements. There’s a reason why the lost the initial opportunity. As Amazon is offering subscription lockers while Quadient requires the customer to purchase and still have high monthly costs. The company will continue to reorganize until it finds its path. For the most part, it’s an old communication company that relied on physical sales. This has to drastically change, but with current management and solutions it can’t.

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Quadient Response
5d
Thank you for sharing your feedback. We are glad to hear you valued your manager, colleagues, and flexibility during your time with us. We also appreciate your perspective on strategic execution and want to reinforce that we remain committed to continuously strengthening how we operate and support our teams.
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