Great benefits for a job you will leave - Financial Professional Prudential Employee Review

2.0
Feb 15, 2016
Recommend
CEO approval
Business outlook

Pros

decent 401(k), medical, dental, and they sponsor agents to get their series 6, 63, and 65 securities licenses.

Cons

for agents its pretty much a scam. 100% commission starting day 1, with no legit way to build a book of business (their main focus seems to be having you call clients that have already had their agent(s) leave, so you can try to sell them something else). The products they want you to focus on won't pay you anything significant for the long term to keep you there. The only agents that stick around seem to be the ones that have been there already for 20+ years or ones that inherited a book of business in their first few years. Also, Prudential will bill you to work in your own cubicle on a monthly basis, and then charge you an additional $80+ a month to use their virtual desktop interface after you have been there for more than 2 years. You provide the laptop and technology to access this virtual desktop interface, not them. Lastly, agents aren't eligible for the employee stock option program, despite being the very backbone of the company.

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Prudential Response
10y
We appreciate your candid review and we're sorry to hear that you had this experience. If you want to discuss this further, you can email us at staffing@prudential.com.

Explore other reviews about Prudential

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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