TERRIBLE COMPANY RUN AS FAST AS YOU CAN!!!!!!!!!!! - Independent Insurance Agent Prudential Employee Review

1.0
Oct 17, 2022
Recommend
CEO approval
Business outlook

Pros

no pros none whatsoever! It used to be when I first started wokring here they had good call in leads and a consistent flow but that was only when the company first started in Bellevue. Then they changed the leads and has all these lead routing changes and my income croped to literally nothing overnight,. DO NOT FALL FOR THESE SCAMMERS THE COMPANY IS DYING AND YOU WILL STRUGGLE TO MAKE ANY MONEY HERE!

Cons

Company is a scam and they are misleading seniors by offering free walmart gift cards to entice them to get an insurance quote. These leads are not serious people even looking for insurance they just say anything to get people to call in and ask for an insurance quote even though all they think is that they will get a free gift card. This company is built on sand and will fail just look at all the negative reviews! They had many complaints on BBB too. Its a nightmare of a company and soon as the previous owners found a way to get people calling for their free gift card at a consistent pace they turned around and sold the company to Prudential! Prudential is a bunch of morons the stick rate of customers is very low and they use misleading marketing tactics to get them in the door so the clients end up canceling. Total scam!!!!!!!

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Prudential Response
3y
Thank you for your comments. We're sorry to hear about your experience. As a company, we're committed to the success of our agents, associates, and customers, which is why we truly appreciate your feedback so we can continue to improve.

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5.0
Jan 21, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Great co-workers and leaders, good work life balance

Cons

Requires deep understanding of compliance and terms of the finance industry; requires high level of ambiguity navigation

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

The culture and the way Pru treats it's employees is wonderful. They vet their hires thorougly, so you rarely find anyone that is not terrific in their role. Their benefits are also great.

Cons

Current AI adaptation has sent the tech side of the organization into a bit of a spin, as it has in almost all organizations. Due to that, some reorganization have been occurring, and many very talented leaders have been laid off. But the focus remains on the customer always, and no doubt these changes will level off soon.

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