Potential but hidden roadblocks. - Financial Professional Prudential Employee Review

2.0
Apr 10, 2014
Recommend
CEO approval
Business outlook

Pros

Flexibility and "unlimited" comp. The best thing about the position is the freedom and potential for high commissions.

Cons

When I was brought into the position, how I would get paid description was nowhere near reality. Your pay structure is nearly 100% commissions. I was told it would be 60% commissions and the rest in bonuses, but in reality it was more like 90% commissions and only 10% bonuses. Was never told how pay would be captured if clients changed their minds up to 6 months of policy dates. We worked for a mostly life ins. agency and it was sell, sell, sell. Many times I saw things that would not be ethical to say the least. Clients were lied to on a weekly basis just to make a sale. It all began with management. Prudential seems to be in the business to jsut get a person to come in, work 2-4 years, get them to sign everyone they know in the world, and then hopefully they leave after 4 years. Nothing about how our agency was constructed, had any intent on keeping people in the business after 4 years, and this was passed down from home office. Everything was done to keep them there and then wash their hands with them after 4 years. From the high fees you had to pay as an experienced rep, to the low bonus grids that were available to you after 3-4 years. Horrible work environment, and almost everyone seemed to be working against you. Many cases of coworkers sitting down with your clients behind your back and never telling you. I was brought in with the intention of making over "$200K after your 3rd-4th year". I should have known better. In an agency of 80 people, only 4-5 people ever made over $150K/year. These 4-5 people had been with the company for well over 5 years and no one was making $300K after their 5th year with company as was briefly mentioned during the hiring process. My recommendation is, if you do not have a natural market you can work, do not even try and attempt this field. In years of working there, I saw so many poor souls come in, charge a ton of money on their credit cards to buy leads since they had no natural market, and fail miserably after 6mnths, forcing them to resign. Also, no matter how bad you are doing production wise, unless you do illegal things, they will not fire you within the first 4 years so they don't pay any sort of unemployment. Even after 4 years, they will ask you "kindly" to resign yourself, and politely warn you that it looks worse if they fire you vs. resigning.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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