Unfulfilling and Unremarkable - Long Term Disability Manager Prudential Employee Review

2.0
Jan 16, 2014
Recommend
CEO approval
Business outlook

Pros

The Portland Office location offers the opportunity to live in a GREAT city with a FANTASTIC quality of life.

Cons

Prudential works on an old school, BIG corporation business model. Everything is outdated from software to methodology, and the firm is too big to change. There is no room or flexibility to innovate or improve processes. The pace is fast and you are expected to deliver outstanding results within impossible deadlines ... yet corporate does not make themselves accountable for delivering on their deadline promises to the employees. Lack of support system. Lack of teamwork. Lack of intelligent or driven coworkers. Lack of culture within office / dreary office environment with low light, cubicle city and minimal windows. Lack of leadership within the organization.

Explore other reviews about Prudential

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance okay and the comp is not bad

Cons

Little small org changes here and there all the time.

1.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

They take you to lunch on your first day. Hybrid 2 days in the office, but I'm sure that will increase. The benefits & pay.

Cons

No training at all. You learn by failed case work and what other coworkers tell you. They expect you to do case work you have never processed before. If you fail too many cases, they put it against you and say your quality is bad. Train normally and the quality wouldn't be bad. If you continue to do "bad", they will just put you on phone calls every day to help rude and mean old people. Upwards of 40+ calls daily. They also don't put everyone on phones even though they say being on phones is an essential part of the job. They pick and choose their favorites to do casework and put everyone else on phones daily. Managers are useless and just sit in meetings all day and don't offer help, training, or guidance. Managers also provide snobby remarks when asking for clarification or help and answer back as if you are the dumbest person in the room and act as if you should already know the answer.

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