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Progressive Insurance

Engaged employer

Quality Assurance analyst - Anonymous employee Progressive Insurance Employee Review

3.0
Sep 16, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work life balance from top down. Opportunity for growth and development outside Customer Service.

Cons

Lack diversity. Primary qualification on career growth is who you know not what you know, they can train you on anything. More focused on decision making process then development. Most issues/defect discovered during development and implementation. Spend more time in meetings.

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

2.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, Ok opportunities to learn more but opportunities are becoming slim.

Cons

Between Micromanagement, work overload and with the use of vendors and AI employees are at risk. Corporate seems to not care that were all tired of the customers that are being abusive when corporates made bad decisions and these poor people have thousands withdrawn from an AI error. Pay for this level of company and the increasing headaches is not good, no monthly bonus, no commissions. No pension. Health benefits are available but not affordable. And the undo stress is causing my peers to consider quiting even ones that been here over 10yrs

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