Pros
Work from home option is about it
Cons
Workload and expectations aren’t reasonable. Health insurance is a joke. Pay is way too low for the high standards. Inexperienced supervisors. Quite possibly, across the board, some of the consistently worst I’ve seen in a company. The way way they constantly p down your back and try to tell you it’s raining. Multi billion company cuts corners for both customers and employees, greedy and unreasonable a good luck getting your claim handled without a hook if this is your insurance. Outdated software that isn’t reliable in addition to not supplying internet or compensation for same. Culture is shoved down your throat, it’s not about the employees it’s about an image they want to sell. You will have endless meetings on how to interpret questions on the gallop poll so they can have favorable ratings at any cost. Did I mention how unqualified the management is? You’re at the mercy of these halfwits that got the job by answering ridiculous STAR question, never mind qualifications for the position and how to actually manage a team and relate to an individual. Micromanagement is an understatement. Gainshare should be eliminated and applied to higher salaries for level 37 employees (majority of the company) so they can actually have a livable wage. There is no reward for being a top performer except more work. Everyone get the same measly salary bump every year so save yourself the stress and work the hours your scheduled, let your work reflect your pay. Just make sure you follow their SOPs so they don’t find some reason to ride you incessantly because that’s also the Progressive way.