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Progressive Insurance

Engaged employer

Pretty Amazing Company! - Customer Service Associate Progressive Insurance Employee Review

4.0
Sep 4, 2019
Recommend
CEO approval
Business outlook

Pros

Great benefits, caring management, career advancement opportunities.

Cons

Being in operation 24 hours a day

Explore other reviews about Progressive Insurance

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Strong Leadership Consistent Strategy People Oriented Culture

Cons

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4.0
Jul 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great supervisor, and great coworkers. Training was good and I left training fully able to do my job with confidence. Sometimes we have fun meetings to attend. Can work in office when we want which is nice on days I want to get out of the house since I work remotely.

Cons

Low pay for work load and responsibilities. Extra responsibilities don’t equal extra pay. Very micromanaged and timed per task which can be stressful if a task takes longer than it should due to circumstances outside of your control. Low raises even with high performance rating.

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