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      Progressive Insurance

      Engaged employer

      Progressive Insurance reviews

      I like working at Progressive but their benefits could be better. - Senior Customer Service Representative Progressive Insurance Employee Review

      4.0
      Apr 16, 2012
      Senior customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      I think the paid is fair for a customer service representative but it could be better. We have the ability to work a flexible schedules and they do offer some overtime. Management do keep you inform of changes within the company.

      Cons

      The company only offers 6 holidays paid per year and I'm required to work 2 of them. Increases could be better afteri completing their training, one gets a 2 percent increase. In addition, I was promoted to a senior customer service representative again, I received a 2 percent increase.

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      5.0
      Jun 9, 2026
      Bodily injury claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      One day a week in the office. No weekends. Work from home 4 days. New hires do have to be in office 2 days for first year then go to 1 day a week. Benefits are good. Everyone is awesome. Really only had one supervisor who was a little on the micro managing side but they were new to it. Other than that VP don down the line to adjuster are all super nice and approachable

      Cons

      It’s a stress full job. I love it but it’s not for everyone. You have to be on your A game every day or you will get behind

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