People oriented and flexible work environment - Product Manager ProPay Employee Review

Great manager and department team.

Cayan caused problems when they were put in charge

I have worked for ProPay for many years. I have really enjoyed my time in the technology section and have been able to grow my skills. The company is in the process of growing rapidly which leads to advancement opportunities. I have always found the location, benefits, and pay to be good. Their leave policy is generous.

ProPay is part of a much larger company (TSYS) that drives many of the policies we have to follow. This is, at times, annoying, when we have to change a process because some other division or company (within TSYS) had some success with a process. Not enough time is dedicated to training and process improvement. We have been trying to implement CI/CD for almost a year and it is still a struggle finding time outside of the day-to-day activities to devote to this process. Some recent changes in management in the Technology section are leading to a chaotic workplace. The new managers question every decision that was made over the last 15 years - which is fine, some of those decisions should be questioned - but they never ask the tech leaders advice on what changes should be made.