RUN - Field Support Manager Pro-Vigil Employee Review

1.0
Jul 26, 2025
Recommend
CEO approval
Business outlook

Pros

Intriguing technology Company could be an actual leader in the field Has a past history of innovation, and the founding employees really set the company up for success

Cons

Executive leadership, especially the CEO and CFO create a toxic work emvoronment. They act like they want to find solutions, but really don't actually understand the industry or the technology behind. The CEO actually said that he can troubleshoot better than the tech support team, just because he was able to fix his automatic gate at home. But it is private equity, so reality doesn't matter.

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Pro-Vigil Response
5mo
Thank you for sharing your perspective and for acknowledging Pro-Vigil’s technology and innovative foundation. We recognize the importance of leadership and culture in shaping employee experience and take this feedback seriously. As we grow, we remain focused on strengthening communication, collaboration, and support across the organization.

Explore other reviews about Pro-Vigil

5.0
Feb 4, 2026
Recommend
CEO approval
Business outlook

Pros

Straightforward & professional- New Leadership DSM- WEST COAST FIXED - One of the best Leaders. Strong alignment with the company’s mission and purpose Positive, people-focused culture that encourages collaboration and accountability Significant improvements and stability since new leadership took over Clearer direction, better processes, and more transparent communication under current management

Cons

The company faced a period of elevated turnover last year, largely tied to previous upper leadership decisions Since the leadership change, there has been a clear focus on rebuilding trust, improving communication, and retaining talent While change took time to stabilize, the new leadership team is successfully strengthening culture and long-term employee engagement

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Pro-Vigil Response
3mo
It’s encouraging to hear that the recent leadership changes and clearer direction are making a meaningful difference at Pro-Vigil. Strengthening processes, improving transparency, and reinforcing a collaborative, accountable culture continue to be key priorities. We remain committed to building long-term stability, rebuilding trust where needed, and supporting our teams as we advance our mission and future growth.
2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

The pay is decent the travel is fun but gets old quick especially if you have a family

Cons

TOXIC WORK ENVIRONMENT read all the negative reviews they are true. I looked past them and accepted the job because it seemed like a dream opportunity well it was too good to be true and they micromanage you like no company I’ve ever seen. This company is run by fear it’s not inclusive and they do nothing to empower their employees

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