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Principal Financial Group

Engaged employer

Retirement Specialist - Pros and Cons - Retirement Specialist Principal Financial Group Employee Review

2.0
Jul 1, 2019
Recommend
CEO approval
Business outlook

Pros

- They offer a great benefits package (ie. life, health, 401k, pension if vested, free gym, etc.)

Cons

- On the phone for the full 8 hour shift - You will not get the shift you want (for at least 6 months) - You have all breaks and lunch schedule at specific times everyday - VERY little interaction with co-workers - Managers are not very well connected with their team - Time-off rarely gets approves unless you request it way in advance - They say there is a lot of potential to move up or out of call-center but there is not

Explore other reviews about Principal Financial Group

5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great worklife balance and flexible hours

Cons

Not top end in pay within the industry

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Principal Financial Group Response
3d
We appreciate your feedback! Hearing that you felt supported reinforces what we're proud of—the strong community we've built together.
3.0
Jul 8, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity to start a career. You can legitamitely move throughout the company starting with this role.

Cons

Bad contact center environment. Back to back calls every day. They only discuss call times and never what leads to the numbers.

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