Best service ever - Anonymous employee Primus Employee Review

5.0
Dec 22, 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very reliable. Primus is very good . If you have a problem it is not there fault . Most of the time the problems happen when a Bell tech guy tells you something you are not expecting ( install new line) which in fact you don't need in 99% of the cases ( this depends on how fast you want your internet). My house is old with many jacks, I was told that this will not work and that I need new line, I insisted that I want to try it first. Indeed my lines (old wires ) worked. The speed is the same whether I connect the modem to a jack or to the main access point ( near the box). Don't hesitate to ask the tech this ( I want to test my speed both at the access point and at the jack). As long as the tech guy keeps the setting on his device same as it is , you won't find a problem. So you can't put the blame on Primus. N Al

Cons

Non, Primus does the best they can, so I can't see why they should be blamed. In addition they depend on Bell techs to run there business, I wish CRTC allow them to run their business independently.

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5.0
Apr 3, 2017
Anonymous contractor
Recommend
CEO approval
Business outlook

Pros

This company is very family oriented

Cons

I did not find any

3.0
Jun 7, 2024
Recommend
CEO approval
Business outlook

Pros

They quickly rectified my pay issue.

Cons

At first, it was hard to get to someone for onboarding questions

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