Lovely customers, but uncomfortable work environment due to management - Waiter/Waitress Primo Caffe Employee Review

1.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Customers are lovely, mostly regular customers

Cons

Manager doesn't give staff their tips, makes the environment uncomfortable and unpleasant for employees. You would think staff would get a free meal if working the whole day but this is not the case. Breaks are unpaid too. Some staff members seemed judgemental of peoples differences and were often over heard making comments and laughing at a particular staff member. The team aren't supportive when you join and would get made to feel silly when asking questions. I hope this has improved.

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2.0
Aug 26, 2024
Recommend
CEO approval
Business outlook

Pros

The loyal customers and perhaps some staff members

Cons

The owner seems to be self interested. (💷) No staff coffee and unpaid breaks. Maybe it’s changed now? I don’t know

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