Run don’t walk away from this company - Client Success Manager PrimePay Employee Review

1.0
Jul 11, 2020
Recommend
CEO approval
Business outlook

Pros

None unless you like working for a management group who only listen to their favorites

Cons

Managers had favorites and company was very cliquish. I was always told my work performance was excellent, at my yearly review, and then they would offer me .25 cent raise. Managers always want ideas, however, unless they come from the clique they are never given any merit. Best thing for me was to leave and I wish I had done it sooner as I now work for a company who appreciates new ideas. Run don’t walk away from this company.

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PrimePay Response
5y
Thank you for taking the time to write this review. We are sorry your experience was not as good as it should have been. That is not the precedent we aim to set, and we will take this feedback to implement the changes needed to enhance the employee experience.

Explore other reviews about PrimePay

5.0
Jun 27, 2025
Recommend
CEO approval
Business outlook

Pros

Remote work Coworkers who want to do well and try to help each other out My manager is fair and helpful I like the #CultureClub

Cons

Black out period in December and January

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PrimePay Response
11mo
Thank you for sharing your experience. We're glad to hear you enjoy the remote work environment, supportive coworkers, and your manager’s leadership. It’s great to know you also appreciate initiatives like the Culture Club. We understand the concerns around blackout periods and appreciate your thoughtful perspective on the benefits of remote work—it’s something we continue to evaluate as we shape the future of our workplace.
3.0
Apr 7, 2026
Recommend
CEO approval
Business outlook

Pros

nice facility great coworkers successful product platform

Cons

low salary non interest on feedback low manager support- overworked leaders

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PrimePay Response
4w
Thank you for taking the time to share your feedback and for your years with PrimePay. We’re glad to hear you enjoyed the facility, valued your coworkers, and believed in the strength of our product platform. We also appreciate your honest feedback regarding compensation, support, and leadership workload. We understand how important it is for employees to feel heard and supported, and feedback like yours helps us continue evaluating opportunities for improvement across the organization. We wish you the very best in your future endeavors and appreciate the contributions you made during your time with us.
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