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      Postscript

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      Postscript reviews

      Great People, Strong Culture, Amazing Product and Customers and Growing Fast - Customer Success Postscript Employee Review

      5.0
      Mar 12, 2021
      Customer success
      Recommend
      CEO approval
      Business outlook

      Pros

      I have been at several high growth companies and can say without a doubt that this is the most inclusive and employee focused organization I have worked for. Everyone, from the founders to individual contributors is humble and very hard working. Managers make space for employees to pursue their own career growth and everyone is open to giving and taking feedback and helping the team and company grow. Sounds like lip service as these are all obvious things, but it is HARD to create a culture that is inclusive, nurturing and also high performing. Not to mention that Postscript has always been remote-first. The team is dedicated to creating a stellar remote culture and has been focused on that from the beginning. That makes a huge difference -- it's not a company that switched during the pandemic, remote is in our DNA. In addition to culture, the product and customers are fantastic. E-commerce continues to grow very fast, and we are in the process of building an entirely new category with SMS and Conversational Commerce.

      Cons

      This isn't a con as much as something to be aware of. With any new category, there is a lot of competition. In order to win, you need to be able to execute well and stay focused. Be prepared to give feedback and help improve others and yourself.

      avatar
      Postscript Response
      5y
      Wow - thank you for sharing such a thoughtful and detailed review! Postscript truly has the advantage of having the absolute best people out there - including leadership. The amount of trust and respect given to every employee, regardless of task or position, is humbling and fosters an environment that our people can thrive in. Thriving employees and amazing, happy customers go hand-in-hand. We have some of the coolest customers out there because we have the coolest team members out there, including you! Cheers to bringing a competitive spirit to the table and being ready to build and grow individually and as a team. We are going to do big things together. -Cailee

      Explore other reviews about Postscript

      5.0
      Jun 24, 2026
      Onboarding manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Really great culture to work

      Cons

      Unrealistic expectations for the role at hand

      2.0
      May 24, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing colleagues. Lots of smart team members willing to come together to find a solution or offer recommendations to be customer first.

      Cons

      - LOTS of layoffs. Bound to happen in tech, but in less than two years there were multiple rounds of layoffs, including a larger RIF - Like other reviews mention, lots of emphasis and power given to senior leadership with shady/limited comms shared to the rest of the team. They claim there are cutbacks (above mentioned layoffs), yet senior leaders are on offsites a few times a month. - Pay is not on par with industry standards and hard to get meaningful promotions based on the corporate competencies structure they expect you to follow. Yet, many roles have blurred lines and responsibilities that don’t fall in line with their competency structure. - If you are not buddy buddy with senior leader and/or in a role that draws a lot of company attention or impact, good luck trying to advance or be given new opportunities you express interest in. - As other reviews mention, they do not operate as a mature startup and still seem to fly by the seat of their pants

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