Engineer - Data Engineer Pilot Flying J Employee Review

3.0
Nov 12, 2024
Recommend
CEO approval
Business outlook

Pros

Good work-life balance and benefit

Cons

The culture changed a lot since 2023. If you are a manager, you are good. There can be a few managers in a small team, so you get too many managers to report to...

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Pilot Flying J Response
1y
Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.

Explore other reviews about Pilot Flying J

5.0
Jan 31, 2026
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities Ability to relocate and keep your job

Cons

Open three hundred and sixty five days a year, twenty four hours a day

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Pilot Flying J Response
5mo
Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.
2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

Cons

The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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