Pilot Flying J Reviews

Updated Jan 11, 2021

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3.3
56%
Recommend to a Friend
21%
Approve of CEO
Pilot Flying J CEO Shameek Konar
Shameek Konar
2 Ratings
Pros
  • "Fast paced/busy, entertaining, decent pay(in 61 reviews)

  • "Good pay, great chances at moving up, and they provide their current/former employees with great references if you decide to leave them(in 41 reviews)

Cons
  • "Upper management doesn’t care about the people who work under them(in 57 reviews)

  • "Long hours, grouchy customers if they had a rough day, or overly friendly if they have been away from their families too long(in 39 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Love my job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Team Leader in Tilbury, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pilot Flying J full-time

    Pros

    It's like family, most guests are wonderful, little perks, time off not a problem to get,

    Cons

    It always open, every holiday!

    Continue reading
  2. "70 hours a week"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - OTR Truck Driver 
    Doesn't Recommend
    Neutral Outlook

    I worked at Pilot Flying J full-time for more than 3 years

    Pros

    Good equipment and good equipment

    Cons

    70 hours a week , like it or not

    Continue reading

    Pilot Flying J Response

    January 18, 2021Social Media Coordinator

    We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.


  3. "Used"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Fort Erie, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pilot Flying J full-time for more than 3 years

    Pros

    Good hours Fast pace good coworkers

    Cons

    Bullying Favoritism Clicks Mental Health Breakdown Sexual Harassment

    Continue reading

    Pilot Flying J Response

    January 18, 2021Social Media Coordinator

    We take claims like harassment seriously. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter.

  4. "¯\_(ツ)_/¯"

    1.0
    Former Employee - CSA - Customer Service Associate in Chilliwack, BC

    I worked at Pilot Flying J full-time

    Pros

    There weren’t really any pros

    Cons

    Customers are rude, owners were vacant. Staff didn’t do their job because owners didn’t care

  5. "busy place , great team but higher management does not give a damn"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor in Red Deer, AB
    Doesn't Recommend
    Negative Outlook

    I worked at Pilot Flying J full-time for more than a year

    Pros

    There are no pros of working here

    Cons

    anything you can imagine as con exists here

  6. "Pilot Flying Jay"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier in Kapuskasing, ON
    Recommends
    Approves of CEO

    I have been working at Pilot Flying J full-time for less than a year

    Pros

    The cashiers are always nice and friendly and helpful, I prefer the evening staff, I find the cashiers are very nice and helpful and make you feel welcomed

    Cons

    I personally don’t see a downside

    Continue reading
  7. "Awesome"

    5.0
    Current Employee - Cashier 

    I have been working at Pilot Flying J full-time

    Pros

    You have to work there

    Cons

    There is no cons of this company

  8. "Incompetent , intimidating Regional Manager and condescending Canada Training and Recruiting Manager"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager, Calgary in Calgary, AB
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Pilot Flying J full-time for less than a year

    Pros

    Pay and benefits. That's about all.

    Cons

    With a highly incompetent and autocratic Region Manager and a condescending Training and Recruiting Manager expect to continually have a high turnover of managers.

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  9. "Great co-workers and very personable and understanding management!"

    4.0
     

    I worked at Pilot Flying J

    Pros

    Friendly, willing to accommodate for family situations, emergencies, etc. Efficient training.

    Cons

    Some personal issues with a former manager.

  10. "Lead cashier"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Pilot Flying J full-time

    Pros

    Nice coworker and that’s it

    Cons

    Bad upper management. Almost no training, terrible DM

    Continue reading
Viewing 1 - 10 of 1,174 English Reviews