Pilot Flying J Reviews

Updated Aug 2, 2021

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Found 1,339 of over 1,364 reviews

3.4
57%
Recommend to a Friend
62%
Approve of CEO
Pilot Flying J CEO Shameek Konar
Shameek Konar
60 Ratings
Pros
  • "Fast paced/busy, entertaining, decent pay(in 71 reviews)

  • "Good pay, great chances at moving up, and they provide their current/former employees with great references if you decide to leave them(in 42 reviews)

  • Cons
  • "Upper management doesn’t care about the people who work under them(in 57 reviews)

  • "Long hours, grouchy customers if they had a rough day, or overly friendly if they have been away from their families too long(in 39 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Love my job

      Jun 30, 2020 - Guest Service Team Leader in Singapore
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It's like family, most guests are wonderful, little perks, time off not a problem to get,

      Cons

      It always open, every holiday!

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    2. 4.0
      Current Employee, more than 1 year

      Great experience working at flying j, good place to start one’s career

      Apr 11, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Meet new people Great corporate culture Benefits Fair amount of work

      Cons

      Truck drivers are not always very nice Doesn’t matter what position you’re working, have to do maintenance work like cleaning restrooms and showers

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      Pilot Flying J Response

      Social Media Coordinator

      Thank you for taking time to give us this great feedback! Don't hesitate to reach out with other thoughts you have in the future.

    3. 2.0
      Former Employee, more than 3 years

      70 hours a week

      Jan 6, 2021 - OTR Truck Driver 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good equipment and good equipment

      Cons

      70 hours a week , like it or not

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      Pilot Flying J Response

      Social Media Coordinator

      We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.

    4. 1.0
      Former Employee, more than 3 years

      Used

      Jan 8, 2021 - Team Leader in Fort Erie, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good hours Fast pace good coworkers

      Cons

      Bullying Favoritism Clicks Mental Health Breakdown Sexual Harassment

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      Pilot Flying J Response

      Social Media Coordinator

      We take claims like harassment seriously. Please reach out to pfjhr@pilottravelcenters.com so we can understand the issues surrounding this matter.

    5. 1.0
      Former Employee

      ¯\_(ツ)_/¯

      Jul 24, 2020 - CSA - Customer Service Associate in Chilliwack, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There weren’t really any pros

      Cons

      Customers are rude, owners were vacant. Staff didn’t do their job because owners didn’t care

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    6. 1.0
      Former Employee, more than 1 year

      busy place , great team but higher management does not give a damn

      Jun 3, 2020 - Supervisor in Red Deer, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are no pros of working here

      Cons

      anything you can imagine as con exists here

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    7. 5.0
      Current Employee, less than 1 year

      Pilot Flying Jay

      Jul 12, 2019 - Cashier in Kapuskasing, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The cashiers are always nice and friendly and helpful, I prefer the evening staff, I find the cashiers are very nice and helpful and make you feel welcomed

      Cons

      I personally don’t see a downside

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    8. 5.0
      Current Employee

      Awesome

      Jul 5, 2019 - Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You have to work there

      Cons

      There is no cons of this company

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    9. 4.0
      Former Employee

      Great co-workers and very personable and understanding management!

      Mar 29, 2019 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly, willing to accommodate for family situations, emergencies, etc. Efficient training.

      Cons

      Some personal issues with a former manager.

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    10. 1.0
      Former Employee, less than 1 year

      Incompetent , intimidating Regional Manager and condescending Canada Training and Recruiting Manager

      Jul 30, 2019 - Manager, Calgary in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pay and benefits. That's about all.

      Cons

      With a highly incompetent and autocratic Region Manager and a condescending Training and Recruiting Manager expect to continually have a high turnover of managers.

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    Viewing 1 - 10 of 1,339 Reviews

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