Lead driver/management is horrible - Class A Cdl Driver Pilot Flying J Employee Review

3.0
Jul 18, 2023
Recommend
CEO approval
Business outlook

Pros

Decent pay and easy if you actually pay attention to what you’re your doing .

Cons

Lots of lazy drivers you’re surrounded by. Management doesn’t actually care about you what so ever. No sick time. One week of vacation after 6 months but if you’re sick one day that counts towards your vacation. They’re more interested in making you do they’re tagging system then actually teaching you how the job.

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Pilot Flying J Response
2y
We appreciate you expressing your concerns. Let's continue the conversation to see how we can improve. Please reach out to us at pfjhr@pilottravelcenters.com to discuss your comments further.

Explore other reviews about Pilot Flying J

5.0
Jan 31, 2026
Recommend
CEO approval
Business outlook

Pros

Advancement opportunities Ability to relocate and keep your job

Cons

Open three hundred and sixty five days a year, twenty four hours a day

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Pilot Flying J Response
5mo
Thank you for sharing your experience with Pilot Flying J, and we hope you will share your positive work experiences with others in need of employment.
2.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Pay is decent for Knoxville Benefits are good Coworkers are the only thing holding this place together

Cons

The culture has taken a nosedive. The new CFO sets the tone, and that tone is basically “I don’t care.” That attitude trickles down through leadership and it shows in every decision being made. The return‑to‑office mandate is a perfect example. It’s not about productivity — it’s about control. People with long commutes are burning hours of their lives just to sit in the office on Zoom calls they used to take from home. Morale is the lowest it has ever been. Entire teams have been gutted because people are quitting faster than they can be replaced. The workload dumped on whoever stays is unsustainable. Communication from leadership is cold, dismissive, and out of touch. Feedback goes nowhere. Concerns are brushed off. Decisions are made with zero regard for how they impact employees. Constant reorganizations create chaos. Roles change overnight, expectations shift constantly, and employees are expected to absorb more and more with no support. The company used to feel people‑focused. Now it feels like a machine that’s grinding down the very people who keep it running.

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