Very Busy Place - Tech Support Representative Phone Power Employee Review

3.0
Sep 11, 2017
Recommend
CEO approval
Business outlook

Pros

Other employees were very cool,

Cons

All tech support reps are lined up in one room, got very loud.

Explore other reviews about Phone Power

5.0
Dec 27, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I loved spending the quality time with them they brighten up my heart and i wanted them to feel safe and secure and know how to have family values they need to know what is important in life in their hearts not in the material world about money

Cons

No cons children are beautiful free spirits and should be treasured

4.0
Feb 13, 2015
Recommend
CEO approval
Business outlook

Pros

The direct supervisors are very intelligent, and you have multiple occasions to pick their brains, lots to learn from them.

Cons

Uncompetitive salary, you are often expected to take on additional responsibilities with no pay bump or bonus. Not enough overtime available. Company is very write-up happy. Supervisors often threaten repercussions if something is not followed up on immediately. Technicians are sometimes thrown under the bus (whether or not they were performing their job adequately) when supervisors have to take escalated support calls. It is a call center, so there are little to no vacations, and the amount of time off you can accrue is minimal.

3
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