Good experience - Customer Support Manager Philips Employee Review

4.0
Jul 26, 2023
Recommend
CEO approval
Business outlook

Pros

Great working culture, they worried about the well-being of their employees.

Cons

A little messy organization. Also a lot of quality problems in some medical devices.

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Philips Response
2y
Thank you for your review. We're glad to hear that you can look back on your time as a Customer Support Manager fondly, and that you appreciated the work culture you were a part of. That said, we're always trying to improve further, and appreciate the feedback you've provided us with. Our upper management is active on Glassdoor as well, so know that this won't go unnoticed. We wish you all the best going forward.

Explore other reviews about Philips

5.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Very cool company and pros

Cons

Nothing what I can think of

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Philips Response
1mo
Thank you for your review. It’s gratifying to know that you have such a good time in our company. We appreciate your contributions and wish you all the best.
2.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

- Easy commute if you live north of Seattle/Bellevue - Decent cafeteria - Decent compensation

Cons

- The level of apathy amongst colleagues is off the charts. Many people are simply coasting and collecting a paycheck. When you try to be a team player and pick up the slack, you simply become a target for blame. - Due to the extremely lax "return to office" policy, the office often feels quite empty when there is plenty of work to be done. Being onsite M-F often leads to more work with little support. - There is a culture of public shaming, with several meetings every week dedicated to project leads targeting individuals to make up for their own lack of technical understanding.

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Philips Response
13h
Thank you for sharing your perspective and for your multi-year dedication to our organization. We are pleased to hear that our competitive total rewards, inclusive workplace culture, and focus on flexibility have contributed positively to your employee experience. We acknowledge the feedback regarding organizational dynamics and the impact of structural changes on team sentiment. As we adapt to evolving market demands, we remain focused on change management optimization, enhancing transparent internal communication, and building long-term stability across our business units. We encourage you to reach out to HR or your manager for a discussion regarding your feedback. Once again, we appreciate your continued contributions to the team.
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