Highly dysfunctional management - Field Service Engineer Philips Employee Review

1.0
Mar 1, 2010
Recommend
CEO approval
Business outlook

Pros

Above average products. Excellent technology in all clinical aspects. Has the potential to be an great place to work should management be able to get out of their own way.

Cons

Company is run to attain revenue, period, in total disregard to ethics. Customer service or the customer is always right scenario is not on radar. This company’s upper to middle management is run from a financial mentality with lack of any real technical backround. Problem solving is done via the GE Six Sigma approach. Meaning you need a committee to be formed to find a common sense approach. This company is very good at spending hundreds, but with look to save pennies on a dollar transaction. Very difficult organization to work. A company full of BIG problems leading to continual delegation and essentially unanswered questions. Mostly EX-GE retreads managing this organization.

Explore other reviews about Philips

5.0
May 21, 2026
Recommend
CEO approval
Business outlook

Pros

Good Company, good resources and many helpful people

Cons

No cons, pay was adequate

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Philips Response
1w
Thanks for sharing your experience and for your time with us at Philips. It's wonderful to know that you found good resources and a helpful, supportive environment among our teams. We truly appreciate your dedication and your contributions during your journey here. We wish you the very best of success in your future career challenges.
2.0
Jun 1, 2026
Recommend
CEO approval
Business outlook

Pros

Philips still has good people, meaningful healthcare technology, and a strong brand name. Many employees care deeply about the customers, the products, and doing quality work.

Cons

The company culture has gone downhill. Management has become increasingly reliant on spreadsheet-driven decision making that often has little connection to real field conditions, employee workload, or customer impact. Priorities and goals change constantly, creating a desperate, reactive environment where employees are not given enough time to adjust before leadership shifts direction again. Morale suffers because teams are expected to execute against moving targets while leadership treats unrealistic planning as an execution problem.

1
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Philips Response
5d
Thank you for sharing your review! It is excellent to know that you value our teams, the focus on the customer, and the impact of our healthcare technologies. Your insights regarding leadership planning and our organizational culture help us continuously improve our teams' workplace experiences. We apologize for any inconvenience caused and encourage you to discuss these points with your HR partner or manager so we can grow together. Once again, thank you for your contributions and wishing you great success in your professional journey.
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