Such Promise...Such Disappointment. When a good company ruins itself. - Sales Specialist Philips Employee Review

2.0
Mar 8, 2017
Recommend
CEO approval
Business outlook

Pros

Some good products but they are overshadowed by the companies inability to execute, deliver, commercialize the tech. CV and patient monitoring are strong. The diagnostic imaging space is a train wreck with no end in sight.

Cons

Everything. The pay is way behind the industry, the service organization is all powerful yet the are not incentivized on customer sat, so the NPS scores are the worst in their space. Half the products can't ship. Parts are hard to find for new systems. It's a mess. No accountability, Senior NA leadership is a joke with no clue. Many of the best sales leaders just left in protest. The company continues to lose in every market they play in and yet no one is fired. No one let go. Little to no fresh blood. Major FDA issues have added to a misguided and poorly executed org change management program.

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Philips Response
9y
Hi there, and thank you for providing us with this elaborate feedback. What's clear to us is that our product and our company do mean a lot to you. You've definitely shared a welcome and interesting perspective. Philips Management is active on Glassdoor, so your comment will be taken into account.

Explore other reviews about Philips

5.0
May 9, 2026
Recommend
CEO approval
Business outlook

Pros

Very cool company and pros

Cons

Nothing what I can think of

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Philips Response
1mo
Thank you for your review. It’s gratifying to know that you have such a good time in our company. We appreciate your contributions and wish you all the best.
2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

The people in non- upper management roles that work there are fantastic. Great sense of community onsite and the culture champions are consistently looking for ways to make work life better.

Cons

Very poor communication on the strategy for the business unit. Leadership publicly promotes innovation and new ideas to be presented but then those ideas are shot down or penalized in private by current upper management. The business unit leadership says that don't want excuses for project delays but will then decide to do 3 major layoffs in the first two quarters with no transition plan, no support for gap in resources and no expectations to delayed progress.

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Philips Response
4d
Thanks for sharing your feedback and for your 7.5 years of service with us. It’s great to hear that you found a fantastic sense of community and culture onsite among your colleagues. We’re sorry to hear about your experience. Your perspective on management transparency and resource support is incredibly helpful, and we’re actively working to improve our ways of working. We appreciate your dedication over the years and your honest insights, which help us focus on building a better workplace. We wish you all the best in your future career.
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