Petco where animals come first but employees do not - Assistant Manager-Acting GM Petco Employee Review

2.0
Aug 21, 2008
Recommend
CEO approval
Business outlook

Pros

In General, co -workers operate as a team, my employees (in Saugus Ma) were devoted to me as well as keeping the store sharp and performing. If you like both retail and animals this IS the company to work for,,,animal welfare does come first

Cons

Upper,corporate management, doesn't support its store management team either in monetary compensation ,time off or in flexibility. especially in regards to keeping the store staffed,management coverage (as in my case-my store was designed for 3,yet I was the only one,,taking on the duties of GM but not receiving the benefits/salary of such.)

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5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good environment, good management and able to learn and improve

Cons

none so far that ive been working here

2.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

friendly store managers usually good discounts nostalgic

Cons

Forced to stay short staffed. Couldn't take proper breaks most days as a closing lead unless it was during the first few hours of shift. At the time the regional manager seemed more worried about the aesthetics of the back animal rooms floor that only employees saw when we had ac issues, issues getting access to an exotic vet, and only had enough hours to have two employees working at a time most shift on most days. I only had a couple interactions but that was one of them. Could not call off sick without leaving the store scrambling to find someone to stay open. Also sold improper habitats.

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