Petco Reviews

Updated Aug 7, 2020

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2.9
45%
Recommend to a Friend
68%
Approve of CEO
Petco CEO Ron Coughlin
Ron Coughlin
501 Ratings
Pros
Cons
  • "This is retail sales, so an interest in animals is not as important as your ability to accomplish tasks in the department you're hired in(in 366 reviews)

  • "Upper management is cold and distant and dont really help(in 178 reviews)

More Pros and Cons
  1. Helpful (1)

    "sales assosiate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Dunnville, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco part-time for more than 5 years

    Pros

    good staff , good manager

    Cons

    not enough hours given to staff to deal with customers in a busy store and all the daily cleaning,freshness tracking etc to keep things shoppable in store. makes for staff stress

  2. "Alrighty"

    3.0
    Former Employee - Anonymous Employee 

    I worked at Petco full-time

    Pros

    Flexibility, lovely staff, lovely and friendly customers.

    Cons

    Poor management, training is not that great Hidden agendas Could be better organised


  3. "Pay is okay."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pet Bather 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Petco full-time for less than a year

    Pros

    Working with animals is good Tips are okay

    Cons

    Training is lackluster and not complete and you’re thrown into it fast

    Continue reading
  4. "Coworkers are great, customers are the worst!"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Hightstown, NJ

    I have been working at Petco part-time for more than a year

    Pros

    Coworkers were fun and made the time go fast

    Cons

    Customers are always disrespectful and loud

  5. "Mixed Bag"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Grooming Salon Manager 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Petco full-time for less than a year

    Pros

    Good benefits, good pay, good quality products in the store

    Cons

    Lack of training for a management position, Too many required Friday, Saturday, and Sundays,

    Continue reading
  6. "Love petco"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco part-time for less than a year

    Pros

    Great people and great work environment

    Cons

    I have nothing to report!

  7. Helpful (3)

    "It’s okay"

    3.0
    Current Employee - Guest Experience Specialist 

    I have been working at Petco full-time

    Pros

    Working with animals, seeing cute puppies, sharing products I love, simple tasks (not difficult work)

    Cons

    I had one of the worst experiences with one of my managers (she was fired luckily) but it really depends on if you have a good manager. That will make or break your experience. Petco is also kind of an awful company and they truly care about profit and profit only. They still don’t have adequate enclosures or care for their animals, and we have to advertise annoying donations, force people to sign up for Pals, advertise vetco, shove coupons in peoples faces. It’s just overall too much work for VERY little pay

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  8. "Its fine"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Groomer 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Petco full-time

    Pros

    Great place to get foot in door for grooming career.

    Cons

    nobody takes you seriously, youll want to move to private salon eventually

  9. Helpful (4)

    "Looking for a job this is fine, Looking to stay probably not the best"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Holder 

    I worked at Petco full-time

    Pros

    Animals, that's about it nothing else

    Cons

    the management was dysfunctional and I couldn't take it no more

  10. Helpful (3)

    "Management non existant. Out of date systems"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Bowie, MD
    Doesn't Recommend
    Negative Outlook

    I worked at Petco part-time for more than a year

    Pros

    Flexible hours, upbeat environment, puppies.

    Cons

    See headline, pay not competitive.

    Continue reading
Found 3168 reviews