I find Petsmart to be a very caring company, that really works hard to advance their employees. - Anonymous employee PetSmart Employee Review

5.0
May 27, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company has a wonderful approach and philosophy. They donate time, space, and product to a local rescue, and sponsor many charities. Petsmart also makes sure they work with the employees to help them be successful in the company.

Cons

The PetsHotel is a newer part of the company in this area of the country. It is difficult for store management to realize how stressful (mentally and physically) the job can be.

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
4d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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