It's not a bad place to work if you enjoy pets - Anonymous employee PetSmart Employee Review

4.0
Apr 2, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

get to see pets (mostly dogs, sometimes cats and occasionally a reptile or other type)

Cons

doing the work of 3 people

Explore other reviews about PetSmart

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Work with pets, earn tips and commission.

Cons

Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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