OK place to work - Anonymous employee PetSmart Employee Review

3.0
Oct 20, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The employees are friendly They are flexible on the hours you can work It takes a lot of mistakes to get fired

Cons

Does not pay very well and don't expect large raises bad benefits Sometimes they hire too many employees and give everyone to few hours because of that

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5.0
Jan 8, 2026
Recommend
CEO approval
Business outlook

Pros

Good staff, good management here

Cons

Not many here. All good

4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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