Lots of potential growth wrapped up in constant risk of re-organization and job elimination - Real Estate PetSmart Employee Review

3.0
Apr 15, 2015
Recommend
CEO approval
Business outlook

Pros

Positive work/life balance for positions at headquarters. Great campus with relaxed dress code and friendly atmosphere.

Cons

New ownership causing significant exodus, cutting store leadership to the bone, stale vision may have created a death spiral

Explore other reviews about PetSmart

5.0
May 4, 2026
Recommend
CEO approval
Business outlook

Pros

Fun, welcoming, easy, flexible, growth

Cons

Weekends, slow, customers, busy, fast pace

3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Work with pets, earn tips and commission.

Cons

Corporate salon means no logic and reason to the rules and they can change day by day. Pushed to churn as many grooms out as possible instead of do quality work. No clear communication from management and no positive feedback from management, only beratings and lectures and threats to being replaced.

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