Yes...I work here and love my job...but too much political and corporate garbage - Anonymous employee PetSmart Employee Review

3.0
Feb 17, 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The dogs and all other pets, the friends i have made, my benefits, the closeness to my home, being able to creative.

Cons

Never being off for holidays, working weekends, the gossiping is bad, Its 7 DAYS a week, the policies, the lack of direction. Never being complimented but always being critisized. Money is ALWAYS the issue....push push push....Its about the bottom line. You are to do it the way they want you to and no other way is acceptable. The lack of support. And above anything else...is the training...or lack there of! Absolutely horrendous.....You are on your own...sink or swim

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Pros

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Cons

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4.0
Jun 14, 2026
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Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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