Petsmart has treated me with respect and I believe they value me as an employee - Operations Manager PetSmart Employee Review

4.0
Apr 3, 2013
Recommend
CEO approval
Business outlook

Pros

Fun and you get to see all kinds of animals

Cons

Can focus too much on surveys

Explore other reviews about PetSmart

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very good relationship with colleague

Cons

Not very flexible on work times

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PetSmart Response
4d
We're happy to hear you enjoyed working with us, thanks for taking the time!
4.0
Jun 14, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

15% off whole store 50% proprietary brands Petting animals Friendly customers Almost never declines requested days off

Cons

Must have min one weekend day available No room for growth very hard to become full time Must make requests a month in advance even thought the schedule come out Thurs/fri for the following week, shifts can be unpredictable Coworkers with seniority have “better” shifts Scrubbing tanks may have you armpit deep They say everyone is equal and gets paid the same but not everyone put in the same effort, ex: some people don’t do pet care at all or never close or never work truck days

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