Assistant store leader - Assistant Store Leader PetSmart Employee Review

4.0
Aug 11, 2017
Recommend
CEO approval
Business outlook

Pros

Getting to work with animals and other animal lovers. 15% regular discount and biannual 30% off discount. Various rotating discounts on merchandise. Benefits are decent. Overall for retail it has been one of the more enjoyable jobs I have had. I started out doing pricing, cashiering, dog bathing, etc and now I am an Assistant store leader, so I would say upward movement is decent enough.

Cons

There at time seems to be a disconnect between corporate and store level. They have a tendency to roll out new things with out fully testing/planning for them. Sometimes customers treat you like you're an idiot.

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5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good job and location nice

Cons

None that I can think of

2.0
Jul 6, 2026
Recommend
CEO approval
Business outlook

Pros

Dynamic environment with good opportunities in various departments

Cons

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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